Terms of service
COCORO Terms of Service
Welcome to COCORO! These Terms of Service (“Terms”) govern your access to and use of our website, services, and the purchase of our products. By using our site or making a purchase, you agree to comply with and be bound by the following terms.
1. General Information
COCORO operates this website (referred to as “Site”). Throughout the Site, the terms “we,” “us,” and “our” refer to COCORO. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.
2. Eligibility
By using our Site and Services, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to use the Site for lawful purposes only.
3. Products and Services
All products listed on the Site, including coffee and accessories, are subject to availability. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services that we offer.
• Pricing: All prices displayed on the Site are subject to change without notice. Prices include any applicable taxes but do not include shipping costs, which will be added at checkout.
• Product Descriptions: We strive to ensure that the product descriptions and images are accurate. However, we do not warrant that any product descriptions, images, or other content on the Site are 100% error-free, complete, or current.
4. Orders and Payment
• Order Process: When you place an order, you agree that all information you provide is accurate and complete. All orders are subject to our acceptance and availability. We reserve the right to cancel any order for any reason, including product unavailability or pricing errors.
• Payment: We accept major credit cards and other payment methods displayed at checkout. By providing payment details, you confirm that you are authorized to use the specified payment method.
• Order Confirmation: You will receive a confirmation email once your order has been accepted. If there are any issues with your order, we will notify you as soon as possible.
5. Shipping and Fulfilment
• Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping times, delivery options, and international shipping.
• Risk of Loss: Once the order has shipped, the risk of loss passes to the customer. Tracking information will be provided so you can monitor your order’s status.
6. Returns and Refunds
• Return Policy: We want you to be satisfied with your purchase. Please refer to our Return & Refund Policy for information on returns, exchanges, and refunds.
• Refunds: Refunds, when applicable, will be processed to the original payment method within 5-10 business days. We reserve the right to refuse a refund if the product has been used or is not in its original condition.
7. Intellectual Property
All content on the COCORO website, including logos, text, graphics, images, and software, is the property of COCORO and is protected by intellectual property laws. You may not copy, distribute, reproduce, or modify any part of the Site without prior written permission from COCORO.
8. Limitation of Liability
To the fullest extent permitted by law, COCORO will not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use of, or inability to use, our Site or products. This includes, but is not limited to, errors or omissions in any content, delays in product shipping, or loss of profits.
9. Indemnification
You agree to indemnify, defend, and hold harmless COCORO and its affiliates, employees, and partners from any claims, damages, or expenses (including legal fees) arising out of your violation of these Terms or your use of the Site.
10. Third-Party Links
Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or privacy practices of these external sites.
11. Governing Law
These Terms of Service and any separate agreements we provide to you will be governed by and construed in accordance with the laws of England and Wales.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting to the Site. Your continued use of the Site after any changes signifies your acceptance of the new terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at hello@drinkcocoro.com
By using COCORO’s website and purchasing our products, you agree to these Terms of Service. Thank you for choosing COCORO!